Personal data includes information relating to natural persons who can be identified or who are identifiable, directly from the information, or who can be indirectly identified from that information in combination with other information. It is important that we keep your personal information up to date and accurate, please contact us with any changes.
The personal information we collect and hold about you includes:
- your contact details including email and telephone number(s)
- information included in any documents you send us, for example your driving licence and passport
- information included when using our website (including via your customer portal, if you use one) to search for hire vehicles, place orders or report any website problems
- information you complete in relation to customer satisfaction surveys
- your occupation or the nature of your business (if applicable)
- details about the vehicle to be hired or purchased
- information obtained by credit reference agencies (further information is set out below)
- information provided to us by third parties (for example payment and delivery services, business partners and brokers, sub-contractors, advertising, analytics and search information providers). We will let you know when we receive information about you from them and the purposes for which we intend to use that information, if different from the purposes set out in this Privacy Policy; details about your marketing preferences and interests; debit or credit card details or the bank account details from which direct debits under your vehicle hire will be collected
- your Internet protocol (IP) address
- details of products you viewed or searched for, length of visits to pages, page interactions such as clicks, scrolling and mouse-overs, browsing methods away from the page and phone number used to contact us
